Sign in or create a new Leaptrade account to start trading games in no time!

Label Issues Update

  1. Brem Brem

    Total Posts: 2,849

    Joined: 2 Sep 2013

    Hey guys, wanted to update you all about the label issues that have been happening with trades recently. For those who don't know, labels are not currently showing up properly for users. When going to print, the label will show up as blank for both options. 

     

    The team is looking into this and should have it sorted as soon as possible. 

     

    If you have issues printing labels or accessing the packing slip, please shoot us an email athelp@leaptrade.com and we'll get the label sent your way or the users address asap. 

    __________________________________________________________________________________________________

    Forum Moderator | Support e-mail: help@leaptrade.com | Leaptrade Steam Group | Leaptrade Discord
    QuoteReply
  2. nooitzben nooitzben

    Total Posts: 37

    Joined: 11 Jan 2014

    I just got a trade matched and I'm the one that has to send out..is the label not showing up still an issue?

    QuoteReply
  3. Brem Brem

    Total Posts: 2,849

    Joined: 2 Sep 2013

    It was resolved, but it seems to be happening again. The team is looking into it. 

     

    If you need a label that was recently purchased, please email us athelp@leaptrade.com and we'll send it your way asap.

    __________________________________________________________________________________________________

    Forum Moderator | Support e-mail: help@leaptrade.com | Leaptrade Steam Group | Leaptrade Discord
    QuoteReply
  4. 98skichick 98skichick

    Total Posts: 1,247

    Joined: 4 Feb 2013

    There is a new user that is having an issue with the label not printing. His name is elior. I am the other party in the trade. 

    QuoteReply
  5. Brem Brem

    Total Posts: 2,849

    Joined: 2 Sep 2013

    Label was sent to the user a bit ago. Thanks for getting a hold of us as well. 

    __________________________________________________________________________________________________

    Forum Moderator | Support e-mail: help@leaptrade.com | Leaptrade Steam Group | Leaptrade Discord
    QuoteReply
  6. 98skichick 98skichick

    Total Posts: 1,247

    Joined: 4 Feb 2013

    Still having problems with the packing slip not displaying a user's address.

    QuoteReply
  7. Brem Brem

    Total Posts: 2,849

    Joined: 2 Sep 2013

    Labels and packing slips are acting up again. It was working recently, but seems to be occurring again. 

     

    The team should be looking into it. 

    __________________________________________________________________________________________________

    Forum Moderator | Support e-mail: help@leaptrade.com | Leaptrade Steam Group | Leaptrade Discord
    QuoteReply
previous