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Label won't print

  1. tomservo6 tomservo6

    Total Posts: 30

    Joined: 9 Jan 2014

    I've confirmed a trade and paid for the label via Paypal and received the confirmation email. However, it won't let me print the label. When I click print label, it just takes me back to the My Trades page with no option to see or print the label. Anyone have this issue? I've tried on different browsers as well.

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  2. Brem Brem

    Total Posts: 2,933

    Joined: 2 Sep 2013

    There is an issue with labels at the moment where users are unable to see the label. The team is looking into it. For the time being, if you have any trades where this happens, please contact us athelp@leaptrade.com and we'll send you those labels. 

     

    For anyoen else who's dealing with labels not showing up, please contact us at the email above and we'll send the labels your way asap. 

    ______________________________________________________________________________________ I no longer work for Leaptrade. If you need support with anything going forward, please reach out to help@leaptrade.com or info@leaptrade.com
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  3. 98skichick 98skichick

    Total Posts: 1,538

    Joined: 4 Feb 2013

    I am also having a problem seeing a label.  I will contact the email address.

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  4. kesslerm kesslerm

    Total Posts: 27

    Joined: 29 Nov 2018

    I am having problems with the PDF's too.

     

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  5. Brem Brem

    Total Posts: 2,933

    Joined: 2 Sep 2013

    Quote by kesslerm


    I am having problems with the PDF's too.


     



     


    Is It for the label or for the packing slip?

    ______________________________________________________________________________________ I no longer work for Leaptrade. If you need support with anything going forward, please reach out to help@leaptrade.com or info@leaptrade.com
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  6. Brem Brem

    Total Posts: 2,933

    Joined: 2 Sep 2013

    I see it's for a packing slip. I'll send you a message now with the users address. 

    ______________________________________________________________________________________ I no longer work for Leaptrade. If you need support with anything going forward, please reach out to help@leaptrade.com or info@leaptrade.com
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  7. DonaldStafford DonaldStafford

    Total Posts: 983

    Joined: 10 May 2016

    Hi team please email me my legal and overturn my angry buyer's negative marks when they confirm them it been 2 months the site cant print label but we can buy them  

     

     

    I need my xbox James bond game label  please email it to me or fix the site 

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  8. 98skichick 98skichick

    Total Posts: 1,538

    Joined: 4 Feb 2013

    A user that is trying to get 2 games to me can't print the label on here either.  I asked him to emailhelp@leaptrade.com to get some help.

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